Our Services

The Robot Whisperer has provided liquid handling automation services to life scientists in start-ups, academic labs, and Fortune 500 companies since 2007. We help our clients in biotech, diagnostics, manufacturing, R&D, and drug discovery achieve their goals with a range of services from optimizing existing process steps to developing complete automated processes, on platforms from Tecan, Hamilton, Beckman, Agilent, Gilson, and others.

Group of scientists in lab coats and safety goggles working together in a laboratory, some holding notebooks and observing a computer screen.
    • End-to-end method design for liquid handlers

    • Assay automation (screening, qPCR, NGS, cell-based workflows, DMPK, Chemistry)

    • Optimization, debugging, and throughput improvements

    • Tecan Fluent / EVO (EVOware, FluentControl)

    • Hamilton STAR / Vantage (Venus)

    • Beckman Biomek i5/i7 (SAMI, Method Launcher, device integrations)

    • Agilent Bravo, NGS Workstation

    • JScript, VBScript, HSL, Python interfaces, SQL lookups, VBA

    • Custom API and microservice integrations for instruments

    • If it pipets, we program it!

    • On-deck peripherals (shakers, heaters, coolers, barcode readers, balances, etc.)

    • Custom cable builds and hardware modification for weird/legacy gear

    • Custom carriers, racks and other worktable configurations

    • LIMS Integration & Workflow Connectivity

    • Custom Worklist & Plate Mapping Software

    • Automated Calculations & Data Processing

    • QC Summaries & Customer-Ready Reporting

    • New instrument setup and validation

    • Deck layout design and labware mapping

    • Throughput modeling and workflow redesign

    • Annual PMs for some platforms

    • Liquid handler volume validation/calibration

    • On-site and remote training for teams

    • SOPs, method guides, troubleshooting manuals

    • Code reviews, best-practice frameworks, and team upskilling

    • Workflow audits for growing teams

    • Vendor selection and unbiased platform recommendations

    • Transition planning during major moves or reorganizations

I have a lab challenge!